Dear customers,
Your health and well-being are important to us. Help us keep everyone safe by using our online services to access your policies, download forms or pay online.
If you need to visit our Customer Service Centre at Marina One,
We seek your understanding that wait times at our service centre and on our hotline, may be longer than usual during this period. Thank you.
For assistance on your policies, please consider using the following online services;
To find out more about what Prudential is doing to assist those affected by COVID-19, click here.
Have a question? Try finding the answers in our online FAQ. Or if you need to get in touch with us, fill in the form below and we'll reply to you shortly. All fields are mandatory.
Please log on to PRUaccess to update your personal details, access your e-Documents and/or obtain a copy of your Revised Benefit Illustration. To apply for a PRUaccess PIN/Forgot PIN click on this link.
Alternatively, you can also click here to download the Update of Address and Client's Particular's form and mail it back to us at:
Prudential Assurance Company Singapore (Pte) Limited
Robinson Road P.O. Box 492
Singapore 900942
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