Direct Purchase Insurance - Customer Enquiry Form

If you purchase Direct Purchase Insurance products (DPI), you have:

  • Chosen not to seek any financial advice, therefore there would not be any costs associated with the provision of financial advice.
  • Understood that post-purchase servicing of the DPI policy would be handled by a Prudential Customer Service Officer and would not be provided by a Prudential Financial Consultant.
  • Assessed your product suitability, income affordability and the insurance coverage that you need.
  • Read and understood the Fact Sheet and Checklist, Benefit Illustration, Product Summary, Policy Contract and Product Brochure before committing to the purchase.

You are encouraged to go through the following before buying a DPI:

Please fill in the form below to make an appointment with our Customer Service Officers to enquire or purchase DPI products.

An email will be sent to you to confirm your preferred appointment date and time. In the event the selected appointment slot is full, we will email you on the next available slot allocated for you.

Please note that enquiry or purchase of DPI products are only for self-purchase.

Prudential Customer Centre
Address: 5 Straits View #01-18/19, Marina One The Heart, Singapore 018935
Appointment Hours: Mondays to Fridays, 10.00am to 5.00pm (excluding Public Holidays)

DPI FactSheet and Checklist Click here to download
DPI FAQ Click here to download

Are you a Prudential Policyowner? *

Policy Number
Interested Product *
Preferred Language *

Preferred Date *
Preferred Timing *
Title *
First Name*
Last Name*
Date of Birth *
Email *

* Required Fields

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